Frequently Asked Questions

Great question! We offer a free 30-minute consultation to understand your specific needs and goals. Based on your project scope, timeline, and budget, we'll recommend the perfect service combination. Most clients start with our Strategic Consulting to create a roadmap, then move into development. Think of us as your geospatial GPS - we'll guide you to the best route!

We're the rare company that combines deep technical expertise with business acumen. Unlike pure consulting firms, we actually build and deploy solutions. Unlike development shops, we provide strategic guidance. Our open-source focus saves you 60-70% on licensing costs while maintaining enterprise quality. Plus, our 100% money-back guarantee means zero risk for you.

We can typically begin within 1-2 weeks of our initial consultation. For urgent projects, we offer rapid response services with 24-hour turnaround. Our agile methodology means you'll see working prototypes in 2-4 weeks, not months. We believe in shipping fast and iterating based on your feedback.

We prioritize lasting partnerships over quick wins. Long-term relationships allow us to deeply understand your business, leading to better solutions and faster delivery. Think of it as a volume discount - the more we work together, the more efficient we become. Plus, we want to incentivize thorough, well-planned projects rather than rushed implementations.

Everything you need for success: project planning, development, testing, deployment, documentation, and 30 days of post-launch support. No hidden fees, no surprise charges. We provide detailed estimates upfront and stick to them. Our transparent pricing includes all meetings, revisions, and project management time.

Yes! We offer flexible payment options including milestone-based payments, monthly installments for larger projects, and net-30 terms for established businesses. We want to make our services accessible to organizations of all sizes. Let's discuss what works best for your budget.

Absolutely! That's where we excel. We've built everything from real-time wildfire tracking systems to AI-powered crop monitoring platforms. Our team specializes in pushing the boundaries of what's possible with geospatial technology. If you can imagine it, we can build it. We love challenging, innovative projects!

We're technology-agnostic but expert in the best tools: Esri ArcGIS for enterprise solutions, QGIS for open-source workflows, PostGIS for spatial databases, Leaflet/OpenLayers for web mapping, and custom APIs. We choose the right technology for your specific needs, not what we're most comfortable with.

Security is non-negotiable. We implement enterprise-grade security including SOC 2 compliance, encrypted data transmission, secure cloud hosting, regular security audits, and role-based access controls. Your data never leaves your control, and we can work within your existing security protocols.

We use agile methodology with regular check-ins and transparent communication. Changes are welcome and expected - that's how great products evolve! We document all changes and their impact on timeline and budget before proceeding. You're always in control of your project direction.

We offer a 100% money-back guarantee. If you're not completely satisfied with our work, we'll refund your investment, no questions asked. This guarantee covers our entire relationship, not just the initial project. Your success is our success - we won't rest until you're thrilled with the results.

Yes! We offer comprehensive managed services including 24/7 monitoring, regular updates, performance optimization, and technical support. Many clients choose our managed services to ensure their applications continue running smoothly and efficiently long after launch.

We've worked across diverse sectors: government agencies, environmental organizations, agriculture, real estate, logistics, utilities, and emergency services. Our solutions have helped cities plan better, farmers increase yields, and emergency responders save lives. Every industry has unique geospatial needs - we adapt our expertise to your domain.

Absolutely! We're integration experts. We can connect with your existing GIS systems, databases, APIs, and business applications. We've integrated with everything from Salesforce to SAP, from custom databases to cloud platforms. Your new geospatial solution will work seamlessly with your current infrastructure.

Yes! We offer comprehensive training programs including user training, administrator training, and developer workshops. We want your team to be confident and self-sufficient with your new geospatial tools. Training is included in most projects, and we offer ongoing training packages.

Quality is built into every step: thorough requirements gathering, peer code reviews, comprehensive testing, user acceptance testing, and performance optimization. We use industry best practices and maintain high coding standards. Our applications are built to scale and perform under real-world conditions.

We guarantee 99.9% uptime for all managed applications. We use redundant cloud infrastructure, automated monitoring, and proactive maintenance to ensure your applications are always available when you need them. If we ever fall below 99.9%, we provide service credits.

We're active contributors to the geospatial community, attend conferences, participate in open-source projects, and continuously research emerging technologies. Our team regularly publishes articles, speaks at events, and collaborates with industry leaders. We bring cutting-edge solutions to every project.

Schedule a free consultation! We'll discuss your goals, challenges, and vision. We'll provide a high-level assessment and recommend next steps. There's no pressure, no sales pitch - just an honest conversation about how we can help you succeed. Ready to get started? Let's talk!